We provide a full range of services on location, too. Here’s where you can find out more about our electronic visitor information system, what our Business Center offers, and what information our informationstand can provide you with.

Information booth

At the info point in the action hall you will find information on restaurants and hotels in the area as well as a preview of upcoming trade fairs. At the info counters in front of the halls, you will receive personal assistance with any questions you may have about the current event.

Barrier-free trade fair

There is also a “toilet for everyone” at the trade fair. This toilet is specially conceived for use by people with multiple handicaps. It is additionally equipped with a lifter and an emergency-call mechanism. This toilet is open during the regular opening hours of the current event on the trade fair’s campus.

Wheelchairs:

Free service for your visit to the fair. Please contact the colleagues of the DRK on site on the relevant day of your visit by calling 0721 3720 5230.
A wheelchair (without electric drive) will be brought to you for the duration of your visit to the fair (subject to availability).

WiFi/Internet

Free WLAN access

As a registered user, wireless Internet access is available for you free of charge throughout the entire campus during the trade fair.

Free WLAN on the trade fair’s campus

You will need a WLAN-capable device of your own with a Web browser function.

Please note the following details:

To use the free WLAN, you need a WLAN-capable device with the globally common WLAN Standard IEEE 802.11 n/ac..
When there are large numbers of simultaneous users, reception is not guaranteed at every location on the campus.
The bandwidth per device is maximally 8 Mbit/sec. However, depending on the momentary traffic in the hall, the bandwidth may be less than this maximum.
One user /device can go online with a mobile device for maximally 4 hours.

Premium Wi-FI

If you need higher bandwidth, we recommend that you order our premium Wi-Fi for the highest online demands (without bandwidth restriction). A fee will be charged for this service. You may purchase it either online or in the Business Centre at Entrance West.

How do I connect to the WLAN?

EC automats

EC machines on the Karlsruhe exhibition grounds

Karlsruhe Trade Fair makes available for its visitors an EC automat directly on the fair’s campus. The automat is located in the Events Hall at the main entrance.

This automat dispenses cash without a fee for customers with accounts at Volksbank. This is also true for customers of savings banks in the city of Karlsruhe-Ettlingen, but not for customers of savings banks outside this district or customers of other banks.

Another EC automat is located in front of Hall 3. A flat fee is charged for each withdrawal.

Cloakroom and digital lockers

At the exhibition centre, there is a charge of 2 euros for the use of the cloakroom service for clothing and 3 euros for luggage. Lockers are available in the basement using a 1 euro deposit coin,

Digital lockers can be found in the entrance area (main entrance) on the left-hand side.

12 out of 24 LiveLockers are equipped with the option of charging batteries from mobile devices. After opening the LiveLocker you will find

a 220V/16A socket to connect your own power supply units, e.g. for charging laptops or bicycle batteries, and,
a USB type A and a USB type C socket with a combined output power of 18W.

You can reserve these in advance for your stay at live-locker.com.

There is a charge of 5 euros per day for use.

Charging station for electric cars

Charging stations for electric vehicles (type 2 plugs up to 22 kW) are available to visitors to Karlsruhe Trade Fair Centre in car park P1; charging costs 6 euros. Please note: The entrance to P1 is subject to a charge. The charging stations cannot be reserved.

Merchandise in the art:shop

Take home your souvenir of art karlsruhe!

From a practical notepad to the popular Lorry Bag and from a stylish t-shirt to an environmentally responsible glass bottle: the art:shop is open during the art fair, offering numerous articles to remind you of your visit to art karlsruhe or to give to friends of the fair as delightful gifts.

Have we piqued your curiosity!

Lost and Found

Lost and dropped off items are collected by our control room.

Phone: +49 721 3720 5222

If you do not find what you are looking for, please contact the Lost and found office of the city of Rheinstetten, Phone: + 49 7242 9514 350.

or to the

Lost and Found Office of the City of Karlsruhe, Phone: + 49 721 133 3310.

Dogs on the trade fair campus

Karlsruhe Trade Fair Centre does not permit any animals on its campus. Exceptions are guide dogs for people with disabilities, guide dogs and service dogs with the corresponding certificates.

Workshopsforchildren

Offer for children

The littlest ones can be creative here!

In the context of art karlsruhe and supported by Sparkasse Karlsruhe, the Kindermalwerkstatt Kind und Kunst e.V. [“Children & Art” painting workshop] offers an extensive selection of creative activities for kids aged five or older. The children become more familiar with art via diverse materials and techniques. Naturally, the little ones are also welcome to take home their newly created artworks afterwards..

With friendly support of

"Enjoyartfully"atartKARLSRUHE

Culinary offer - "Bon Appétit"

Each year, the different trade fair centre’s bars and restaurants invite art karlsruhe’s visitors and exhibitors to partake in some relaxed indulgence. With a wide variety of dishes in a pleasant atmosphere.

Here you will find the selection of dishes on site including allergen list

Book your table!

There’s something to suit every taste. We’ll be glad to accept your reservation via e-mail ( karlsruhe@gauls-catering.de ) or directly on location.